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Workflow: Contacting support

**Goal:** Get help from the Chazt team.

Goal:
Get help from the Chazt team.

Before you begin:

  • Gather details about the issue.
  • Include screenshots, affected account, channel, or conversation if relevant.

Step-by-step instructions:

  1. Open Help & Support.
  2. Choose Tickets or Contact Support.
  3. Create a support ticket or open the support page.
  4. Describe the issue clearly.
  5. Submit the request.

What happens next:
The Chazt support team can review your request.

Troubleshooting tips:

  • Include error messages.
  • Include steps to reproduce the issue.
  • Include whether the issue affects WhatsApp, Instagram, Messenger, billing, contacts, campaigns, orders, or another feature.

Help & Support menu

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Create support ticket page

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Mobile View

Contacting Chazt support

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Mobile View