Chazt is a customer communication and automation platform that helps teams manage conversations from one organized inbox. It brings WhatsApp, Instagram, Facebook Messenger, and other customer messaging sources into a single workflow so your team can respond faster and stay aligned.
Start here if you want the fastest path to understanding what Chazt does, who it is for, and how the main product areas fit together.
What Chazt helps you do
Use Chazt to:
- Centralize customer conversations in one inbox
- Connect channels such as WhatsApp, Instagram, and Messenger
- Manage leads, customers, and order updates
- Send campaigns and approved message templates
- Assign chats to the right team members
- Automate common replies and follow-up tasks
- Reduce manual work with AI-assisted responses
- Track support issues through tickets and settings
Who it is for
Chazt is a fit for businesses and teams that need to:
- Handle support, sales, service, or order communication at scale
- Work across multiple channels without losing conversation history
- Share customer conversations with teammates
- Use role-based access to keep operations organized
- Manage contacts, groups, and workflows in one place
What customers can do
Customers can use Chazt to:
- Connect communication channels and bring messages into a shared inbox
- View and respond to chats from different platforms
- Create and manage contacts, groups, leads, and customers
- Build campaigns with approved templates
- Create and track orders, statuses, and notifications
- Configure account, organization, WhatsApp, automation, and ticket settings
- Upload knowledge documents for AI assistance
- Invite team members and control access
- Review billing, invoices, and payment status
- Contact support or create support tickets when needed
Key benefits
- Faster response times
- Cleaner team collaboration
- Better visibility into customers, orders, and conversations
- Less repetitive work through automation
- More structured workflows across support and sales
- A central place for messaging, routing, and follow-up
Suggested path
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